Technical FAQ

What happens if I downgrade? How can I preserve my Awesome settings when I re-upgrade?
This article informs you what happens to your settings if you downgrade from our Awesome plan to Forever Free plan, and how you can preserve your Awesome se...
Sun, 6 Dec, 2020 at 10:53 PM
What permissions do I need to give Judge.me when installing your Shopify app?
TABLE OF CONTENTS What permission do you need to give Judge.me? What changes will we make to your Shopify theme file? What permission do you need to...
Wed, 21 Oct, 2020 at 10:19 PM
I have a login issue with Shopify
White screen stating the log in issue Shopify is using cookies for the app login functionality. If you are unable to login to Judge.me Product Reviews, ple...
Mon, 15 Mar, 2021 at 9:52 AM
Why is the loading speed of Judge.me so fast?
Judge.me only loads one Javascript (JS) file (shopify_v2.js) thereby considerably improving the overall loading speed of your shop. Additionally, there are ...
Mon, 15 Mar, 2021 at 5:11 AM
How can I remove the Judge.me widget codes from my store?
Ask us to do it for you At Judge.me, we are happy to help you check through your codes and remove any snippets we add to display the review widgets.  Howe...
Mon, 15 Mar, 2021 at 5:27 AM