FAQ

General FAQ for new users
How do I change my contact email for Judge.me? We will use the account email as provided in your Shopify Admin as the email for contacting you.  You can c...
Mon, 24 Feb, 2020 at 11:39 AM
Basic and Premium Features in Judge.me (and more)
Basic and Premium Features in Judge.me (and more) Judge.me offers unlimited review requests, in-email reviews and review curation (hide/publish, edit, repl...
Wed, 9 Oct, 2019 at 9:16 AM
Reviews FAQ
Reviews Can I choose which reviews are being displayed? If you have disabled autopublish or enabled conditional autopublish, you have to curate review...
Thu, 29 Aug, 2019 at 2:03 PM
Imports FAQ
Imports My imported reviews aren't showing up? It sometimes takes a moment before changes will be shown inside of the review widget. Please conta...
Thu, 29 Aug, 2019 at 2:07 PM
Review Request FAQ
Review Request Can I send a review request to non Shopify customers? To email non-Shopify customers, please go to 'Emails' (in the top contr...
Thu, 29 Aug, 2019 at 2:09 PM
Shopify App Permissions
Shopify App Permissions Judge.me Product Reviews is a fully-featured reviews app and therefore requires a multitude of permissions to work conveniently for...
Thu, 29 Aug, 2019 at 2:11 PM
Login issue with Shopify
Login issue with Shopify Error appearance: White screen stating the login issue Shopify is using cookies for the app login functionality. If you are unabl...
Thu, 29 Aug, 2019 at 2:12 PM
Translating Judge.me
Translating Judge.me All visitor/buyer-facing text in Judge.me can be customized to match your shop's tone and language. 1-click translation (free fe...
Thu, 29 Aug, 2019 at 2:17 PM
Why is Judge.me so fast? FAQ
Why is Judge.me so fast? Judge.me only loads one Javascript file (shopify_v2.js) thereby considerable improving the overall loading speed of your shop. Add...
Thu, 29 Aug, 2019 at 2:18 PM
FAQ about migrating from Yotpo, Stamped, Rivyo, or Loox
1. Would you be able to create the same layout that we configured in Yotpo/ Stamped.io/ Rivyo/ Loox?  We can stylize your review widget and everything Judg...
Tue, 22 Oct, 2019 at 4:58 PM