Google sees Personal Identifiable Information (PII) as information that can be used to identify, contact, or precisely locate an individual. This includes:

  • email addresses
  • mailing addresses
  • phone numbers
  • precise locations
  • full names or usernames uses Google Cloud DLP to detect if your reviews contain any PII, which you can then decide to hide or censor. This helps protect the privacy of your reviewers in case they accidentally include their information in the reviews.

Automatically censor and publish reviews

By default, we will automatically detect and replace the PII in your reviews with [*****].

Automatically censor and hide reviews

Instead of only censoring the PII content in the review, you can also choose to hide these censored reviews automatically, regardless of the Autopublish setting.

To adjust the PII censoring settings:

  • In admin, go to Settings > Review Widget > Review Curation
  • Scroll down to Personal Identifiable Information Censor
  • Switch to Automatically hide reviews.

These reviews will be hidden and you can curate them in the Reviews dashboard. The reviews won't be pushed to social media via automatic social push as well.

Filter out PII censored reviews

To see all PII censored reviews:

  • In admin, go to Reviews > Reviews dashboard.
  • Choose the filter PII Censored Reviews.
  • There you can see the censored reviews and the PII content highlighted.