Need to filter out reviews with unwanted content? Our Profanity Filter allows you to censor bad or negative languages appearing in your reviews, or totally hide these reviews. In this article, we'll show you how to set up your profanity filter.
TABLE OF CONTENTS
- How to enable the Profanity Filter
- Add custom filtered words/phrases
- Manage your filtered reviews in the Reviews Dashboard
1. How to enable the Profanity Filter
From Judge.me settings, go to Review Widget > Review Curation, then scroll down to the Profanity Filter box.
Our Profanity Filter provides you three options to manage the bad languages in your reviews.
1. Disabled: We will not filter any reviews. Your reviews will be displayed as they are.
2. Replace blacklisted words with *'s: If our system detects a word from the blacklist, we will replace it with *'s (e.g: word → ****).
If you choose this option and enable automatic social push, our system will still push your reviews to social media, but the blacklisted words will be censored with [****].
3. Hide reviews containing blacklisted words: If our system detects a word from the blacklist, we will mark the review as Hidden. You can update the review to Published later in the Reviews Dashboard.
If you choose this option:
2. Add custom filtered words/phrases
- Judge.me provides a standard list of bad words to help you filter your reviews, just check in the Use standard blacklist box to enable this option. This list contains known profanity and explicit words.
- You can also add your own filtered words/phrases. The words you added will be filtered along with our standard list of bad words (if you enabled the "standard blacklist").
- To add your words, click on the Add custom filtered words/phrases button.
- Then a pop-up will appear letting you input your words. You can type in the words manually (enter a new line to type a new word). If you want to add words in bulk, you can import a CSV file (template provided in settings).
- Click Download if you want to download the list of all words in your filter.
- After you are done, click Save.
3. Manage your filtered reviews in the Reviews Dashboard
You can see all filtered reviews in the Reviews Dashboard by applying the With Profanity filter.
- If you choose option 2 (Replace blacklisted words with *'s), here is how your reviews will be displayed in the Review Widget.
We also hide blacklisted words appearing in your custom form questions.