Want to know quickly which orders your reviews come from? Now you can view the orders associated with your reviews in two ways:
(1) From the reviews dashboard
(2) From the reviews notification emails
*Note: This feature is available only for Shopify orders.
1. From the Reviews dashboard
From each verified review in the Reviews dashboard, you can navigate to the Shopify orders that include the line item being reviewed following these steps:
- Find the review you need to view the order.
- Click on the "3-dot" icon for "More" on the top right, then click View Order.
- Then the system will redirect you to the corresponding Shopify order.
*Note: only reviews associated with an order will have the “View Order” button. Imported reviews will not have that button.
2. From the reviews notification emails
If you enable the review notification emails in Settings > Review Requests > Admin Notifications, we'll send you an email when you receive a new review.
The reviews notification email will contain the name of the Shopify order (e.g. #1027) that includes the line item being reviewed, and the link to view that order in your Shopify admin.
*Note: only reviews associated with an order will have the order name and link in the reviews notification emails. Web reviews will not have that information.