To comply with Shopify’s latest requirements, we have removed the ability to filter the reviews by star rating. You’ll still be able to import all reviews, and the change will only affect any new reviews you want to import. None of the reviews you've already imported will be affected.
You can apply specific criteria in Judge.me AliExpress Reviews to get the set of reviews you want. For example, reviews above a certain rating, only from specific countries, with pictures or text content, etc.
Do note that if you set too many filters, you might get fewer reviews that meet your requirements, or even no reviews at all! For example, if most of the reviews on the AliExpress product page are from Russia and you set a filter for the USA only, then you might not get any reviews. If this happens, we recommend that you relax your filtering criteria first and then make adjustments after you import your reviews.
TABLE OF CONTENTS
Note: If you are new to Judge.me AliExpress Reviews, check this getting started guide to get to know the app.
1. Country filters
You can apply this filter to import reviews from specific countries. The app will filter your reviews based on the location of your reviewers. If you choose All, reviews from all countries will be imported.
2. Content filters
There are two options in the content filter:
2.1. Reviews must have content
- You can apply this filter to import reviews with text content and choose the minimum amount of words (at least 1 word).
- For reviews with only star ratings, we will use the product title as the content.
If you apply this filter, we'll import reviews with or without review pictures. If you want to remove the review pictures, please export your reviews into a CSV file, delete the column of picture URLs, and re-import.
2.2. Reviews must have pictures
- You can apply this filter to import only reviews that include pictures.
Some reviews do not have pictures. You may need to expand your criteria if you don't get enough reviews.
3. Translation settings
If you choose this option, we'll import reviews translated into English by AliExpress. If you want to translate your reviews into multiple languages, try our integration with the Weglot translation tool.
4. Review limit
You can set the number of reviews to import (up to 250 reviews each time), and you can make an unlimited amount of imports with the app.
Note: Occasionally, we might import a few more reviews for technical performance reasons.
You can check the number of reviews imported in the main dashboard, or the reviews dashboard. If you encounter any import issues, check our FAQ or contact firstname.lastname@example.org so we can assist you.