As a reviewer, you have a reviewer profile page, which associates all the reviews that you submitted via shops using In this article, we'll instruct you on how to manage your reviews from the reviewer profile page.

  1. Edit your reviews
  2. Submit new reviews
  3. Delete your reviews

Check this article to learn how to access your profile.

1. Edit your reviews

Step 1: Find the review you want to edit. You can find all your reviews in the My Reviews tab, or reviews of specific items in an order in the My Orders tab. Then click Edit or Edit your review button.

Step 2: Update your review. You can edit the star rating, review title, review body, as well as add or remove your review photos and videos.

2. Submit new reviews

Normally you can submit new reviews via the review request emails. However, the submit link in the review request emails will expire after 45 days. In this case, you can log in to your reviewer's profile page, then check the My Orders tab and click Review this product.


If you submit web reviews, we will send you a verification email in three cases:

  • If you have orders in any shop.
  • If you have logged in to the user profile.
  • If you have buyer-verified reviews in any shop.

3. Delete your reviews

Step 1: Find the review you want to delete in the My Reviews tab. Then click the Delete button.

Step 2: Confirm your deletion. Your deleted reviews will be stored in the My Archived Reviews tab for 14 days and you can restore them. After that period, the reviews can't be restored.


The My Archived Reviews will appear after you have deleted at least 1 review.