Knowledge Base

Knowledge base

Explore How-To's and learn best practices from our knowledge base.

How to Test the Bot on Messenger

Modified on: Thu, 3 Oct, 2019 at 4:48 PM


In order to test the bot on your Facebook Business Page, please follow these steps:

  1. Make sure that your personal test account doesn't have any conversation with your Facebook Business Page. If there is an existing conversation, please delete it. This, in general, allows you to get into the Welcome Message flow that is only sent to new users.

  2. Make sure that the bot is activated (check the Active/Inactive toggle).

  3. Click on See It Live button that sends you to a Messenger window to start the conversation with your Facebook Business Page. 

  4. Repeat step 1 to 3 if you make any changes in the flow and want to test it again.


Did you find it helpful? Yes No Still have questions? Talk to us here

Can you please tell us how we can improve this article?

More articles in Getting Started