Knowledge Base

Knowledge base

Explore How-To's and learn best practices from our knowledge base.

Facebook Messenger Bot App 101

Modified on: Thu, 7 Nov, 2019 at 5:22 AM

Facebook Messenger Bot app is designed and developed to be an integral part of your business. The app is mainly used on Messenger platform. This article will show you the step-by-step to get the Facebook Messenger Bot app up and running for your store.

1. Installation

Check out the pre-requisite conditions and installation guide for Facebook Messenger Bot here

2. Welcome Message - Create Your First Bot

Welcome Message is only applied to people who have never had any conversation with your app. We have prepared a detailed article to show you how to get your first bot set up. Check out the article here.

3. Manage Tabs

There are 2 main tabs in Facebook Messenger Bot app besides the Welcome Message tab that you might want to know more about. Custom Fields tab works in conjunction with User Input card to effectively categorize special replies from your customers into meaningful information. Customers tab display all information related to your customers that we could gather.

4. Test the bot

Now that you have created a bot, here's how to test it on Messenger.

See our bot in action!

Check out the bot that we have created here:

Did you find it helpful? Yes No Still have questions? Talk to us here

Can you please tell us how we can improve this article?

More articles in Getting Started