Welcome Message will only be shown to new users who have never had any conversation with your page only so anyone who has been in touch with your FB page will not be able to see this. Welcome Message by Facebook Messenger Bot can be customized to meet different purposes.
In this article, we will explain about:
You can add/edit the following things inside the Welcome Message:
Add Text card: You can add new text cards if you have more text content to show or want the conversations to look more natural. There's no limitation on how many text card you can add in one single step but we recommend you to separate them into different steps that require interactions from your potential customers.
- Add Product card: This is one of the most important cards that can help you to boost your sales. You can add up to 10 products in a product card. These products will be sent as a product carousel to the users. In each product, you can edit its title as well as content.
- Add User Input card: This card is helpful in collecting additional information from the users. It can be anything. The idea is that for each user input text, the users will reply with a response and our app will catch this information and put it in the Customers tab.
You will also need to create different custom fields to better capture these information.
- Add Gallery card: Similar to the Products card, this card helps you to send images as a reply to your users. Each image can contain up to 3 buttons.
Gallery card can be used as a way to introduce different collections to your potential customers. If you have any special campaign, you can add a link to a landing page in one of the buttons (use "open website" action).
Still not sure how to work on this? Check out our video below!
Check Facebook Messenger Bot app on Messenger!
Check out the bot on a test store: m.me/finesseeandlola