Sometimes we will ask the "password to visualize the theme". can access your theme's code to install, but if you have protected the store with a password, we can't see your storefront so we can't confirm 100% if the widgets are working properly. 

When you send us a widget installation request and your theme is protected, please provide your password, following these steps:

  1. Access your Online Store
  2. Preferences
  3. Password Protection (copy the pass from there or simply uncheck "Enable Password" if you want the shop to be visible for any visitor.