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How to remove tags to resume sending out review requests (Blacklist Automation Tag)

Modified on: Tue, 27 Aug, 2019 at 9:28 AM


Judge.me now allows Blacklist Automation by Tags Feature, and what this feature does  is STOP sending out any review request for products/customers/orders tagged in the blacklist. 

Note: 

  • Remove Tag on Shopify Store Account only
  • It will take approximately 2 hours for all tags to be updated. To help prevent errors, please also try to add all the tags as a single batch and minimise change. 

  • In Judge.me Settings, default tag named “judgeme_excluded” is already added, you only need to add tag in Shopify store account. See picture below:

  • Remove Tag to a product

IMPORTANT: YOU NEED TO UNTAG THE PRODUCT IN YOUR SHOP AND CANNOT SIMPLY SWITCH THE STATUS FROM EXCLUDE TO INCLUDE ON THE PRODUCT DASHBOARD.

1. Go to Products Dashboard on Shopify>Filter>Tagged With Option and type in "judgeme_excluded" to show lists of products you have blacklisted.

2. After product list showed up, you can choose which product you want to include in the review request again and simply choose Remove Tag


  • Remove Custom Tag to product/customer/ order

Simply repeat the process: go to Products tagged with the custom tag, we used "bonusfreegift">Actions>Remove Tag>Apply Changes

  • Remove Tag to Customer 

Go to Customer Dashboard on Shopify >Filter>Tagged With> Type in "judgeme_excluded"> Choose which customer you want to include in the review request>Actions> Remove Tag>Apply Changes


  • Remove Tag to Order

IMPORTANT: REMOVING A BLACKLIST TAG FROM AN ORDER WILL INCLUDE IT IN THE REVIEW REQUEST LIST, AND IF STILL SCHEDULED, WILL BE PROCESSED ACCORDINGLY.

Go to Orders Dashboard on Shopify> Filter> Tagged With>Type in "judgeme_excluded"> Choose which orders you want to include in the review request list> Actions> Remove Tag> Apply Changes



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