Have a bunch of questions and answers from other sources? You can import them easily to your Judge.me review app now. We support Q&A import from Yotpo and direct import via a CSV file.
TABLE OF CONTENTS
1. How to import your Q&A to Judge.me
- From Judge.me admin dashboard, click on the More button > Import and Export
- Then choose Import/Export Q&A > Import Q&A
- Download the sample CSV file HERE. Make sure your Q&A file follows this format. Check the next part for references of each column in the CSV.
- Select Q&A Source. We support Q&A import from Yotpo or direct import
- Upload your Q&A CSV file. Then click Import Q&A.
- You'll be automatically redirected to the Questions and Answers dashboard. Refresh the page after a few minutes to see your newly imported Q&A. We'll also send a confirmation to your admin email, announcing the import status.
2. Meaning of each data in your CSV file for Q&A import
| Column in CSV file | Optional or required? | Meaning |
|---|---|---|
| question_id | optional (if not provided, answers cannot be grouped under one question.) | the unique code of each question |
| question_content | required | the content of the question |
| curated | optional (if not provided, 'ok' is the default value, meaning that your Q&A will be published automatically.) | determine whether the question can be published or not. |
| source | optional | the source of the question |
| asker_email | optional (if not provided, it will be autogenerated.) | the email of the person who asked the question |
| asker_name | optional (if not provided, 'anonymous' is the default value.) | the name of the person who asked the question |
| product_id | semi-optional (required if product_handle is not provided.) | the Shopify product ID |
| product_handle | semi-optional (required if product_id is not provided.) | the Shopify product handle |
| question_date | optional (if not provided, the current time will be used.) | the date when the question is submitted |
| answer_id | optional | the unique code of each answer |
| answer_content | optional (if not provided, the question will be created without answers.) | the content of the answer |
| answerer_email | semi-optional (if not provided together with answer_name, the shop's email will be used.) | the email of the person who answered the question |
| answerer_name | semi-optional (if not provided together with the answer_email, the shop's name will be used.) | the name of the person who answered the question |
| answer_date | optional (if not provided, the current time will be used.) | the date when the answer is submitted |
*Note:
- You need to provide both answer_name and answer_email so both of them can show up. If you provide only answer_name or only answer_email, both of them won't show up, and the shop's name and shop's email will be used instead.
- If you group several rows under one question_id, we'll take the question info from the first row in that group.
- Learn how to get the Shopify product ID and product handle in this article.
- Learn more about date formats in this article.