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Help Scout integration

Modified on: Sat, 6 Apr, 2019 at 7:36 PM


Help Scout integration

Our Help Scout integration will allow you to effectively manage the blacklist for review requests inside Judge.me. By adding specific tags to conversations in your Help Scout mailboxes you can automatically add email addresses to your Judge.me review request blacklist.

Setup

  • Enter a Help Scout API key in the Help Scout setting box inside Judge.meHow to create an API key with Help Scout?
  • Define mailbox for checking conversations with tags. If you leave this field empty. Judge.me will only consider the first Help Scout mailbox.
  • Add further tags that Judge.me will look for. By default, we will look for the tag judgeme_excluded and add email addresses from conversations with this tag to the blacklist.



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