Smile.io is a loyalty and rewards app that helps you boost sales & retention with points, referrals, and pop-ups. With Smile.io - Judge.me integration, you can send customized rewards when your customers leave a review. In this article, we'll show you how to enable this integration.
Install Judge.me and Smile.io. This integration will only work on Judge.me's Awesome plan ($15/month) and Smile.io's paid plans.
Inside the Judge.me app, go to More > Settings > Integration > Admin Backend > Reward App Integration and choose Smile.io in the list.
To set up the Product reviews earning rule, go to Program > Points, then click Add ways to earn.
Find and select the Review a product action.
Enter the number of points you would like customers to earn for leaving a review, choose how you would like to configure the integration, set up a specific image, or use our default and click Create.
*Note: For BigCommerce users
Smile.io integration is available on both Shopify and BigCommerce.
BigCommerce recently removed the ability to generate new coupon codes that include special characters (for example -$, €, %, #...etc.). If your rewards do have special characters added to the prefix, please go to your Smile admin - Program > Points > Ways to redeem - and remove any special characters from the Discount code > Prefix section.
Once the rule is created, customers can begin earning points for leaving reviews according to the Reward Conditions you have set in Judge.me.