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Using your custom email address

Modified on: Sat, 6 Apr, 2019 at 7:04 PM

Using your custom email address

By default, we are sending review requests on your behalf via This means that the sender info will contain your name but our email address.

Optionally, you can use your own custom email address so that we will also use your email address when sending review requests.

Advantages of using your own email address

  • Sender email address is known / more trust from your buyers
  • Your receive email replies into your own inbox
  • Deliverability is based on your sender reputation

You have to confirm this sender email address by clicking a confirmation link in an email from our partner Postmark.

Please note: We cannot verify email addresses from free email providers like Gmail. Our email provider Postmark only allows custom domain email addresses to ensure the highest email delivery rates.

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