Knowledge Base

Knowledge base

Explore How-To's and learn best practices from our knowledge base.

Shop level reviews

Modified on: Sat, 6 Apr, 2019 at 5:09 AM


Shop level reviews

Shop level reviews are automatically activated if an All Reviews page is set up already. They follow the same curation process as product reviews.

Shop level reviews can help to show customer satisfaction in your general company performance such as customer support, delivery, or website user experience. Shop level reviews will include the questions from your custom forms (if enabled).

Shop level reviews are created by clicking the Write a review button on the All Reviews page.

See both review types

A histogram will show all published reviews (product reviews and shop reviews). If both types of reviews are available, an additional tab will allow visitors to switch between product reviews and shop reviews.

Importing shop level reviews

Shop level reviews can be imported by leaving both, the product handle and product ID field empty when importing your reviews.

Further notes



Did you find it helpful? Yes No

Can you please tell us how we can improve this article?

More articles in Review Widget

See all 11 articles