Even if the customer enters a nickname, the previously registered name will be displayed.
The customer was angry when the customer's real name was displayed.
How can I solve this problem?
Thank you for reaching out.
The customer can edit their name or how it will be displayed within their Judge.me profile
Please kindly guide them to this guide: https://support.judge.me/support/solutions/articles/44002200251-how-to-access-and-edit-your-judge-me-profile-description#2.-How-to-edit-your-profile-details
Feel free to reach back if you have any questions or need further assistance.