Images are not being imported.


It seems images are not showing when I import from an csv file.

1) I manually created reviews on my website with the plugin installed, and uploaded images. The reviews and images show successfully on the website.

2) I then exported the reviews from the admin panel to csv.

3)I disabled the live reviews. 

4) I imported the csv file via the: "From Customers Directly (advanced bulk import)"

All the review information showed up but the images didn't.

The csv file has the links to the images and when I manually go to the links in my browser, the images show correctly.

Please let me know the best way to fix this.



1 person has this question


Please ignore.

It seems images take a little while to show up.



Hello Andrew,

Glad to know things are all sorted.

Yes, for reviews import via CSV upload - it would need sometime to load the pictures inside the file (depending on how many picture/reviews you've).

If you do have any questions about the application and any of its features, please let us know, we will be happy to help.

Have a great day,

Kien Tran



 some reviews had pictures in them, but I don't see them now. Now all of the reviews I Import from woocommerce (2056 reviews)

don't have any images. Can you please help. Images play very important role in increasing conversation rate. I really love your plugin that's why I really hop everything will be fixed.

Hello Adnan,

Thank you for reaching out to us here at forums

Please send us your shop domain/URL at so we can check further on the issue.



How can I import review images from edsy?

Hello there,

I recommend using an app to get the reviews from Etsy

Let us know if you have any question or need further assistance.

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