Lately the Judge.me emails have been reporting new one-star reviews. But when I go to the judge.me dashboard, the review is another number of stars. This is either an error, or the user is accidentally leaving a one-star review and quickly changing it.
Hello Rob, thank you for reaching out.
We can be checking some of these reviews to see if they were edited after the first submission.
We would need to know the email address of these reviewers, you can send them over to us privately at email@example.com