Can Users Edit Their Reviews?

Hello community,

I'd like to send a message to a customer with a link to his review and ask him if he'd be willing to update it. 

So I'm left with two questions:

1. Can users edit/remove their reviews?

2. If so, how?

Thanks everyone!


2 people have this question

Hello Neil, thank you for reaching out.

Your customer could sign up and login on our website to see and edit his/her reviews, this is the easiest way. 

Alternatively your customer could be using the same link with the token contained in the original email request to edit his/her review, and we could give you a direct link to the review if you let us know the customer's name or email at

I need some correction to be made. How to go about?
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