Hello Neil, thank you for reaching out.
Your customer could sign up and login on our website to see and edit his/her reviews, this is the easiest way.
Alternatively your customer could be using the same link with the token contained in the original email request to edit his/her review, and we could give you a direct link to the review if you let us know the customer's name or email at firstname.lastname@example.org
Hello Judge.me community,
I'd like to send a message to a customer with a link to his review and ask him if he'd be willing to update it.
So I'm left with two questions:
1. Can users edit/remove their reviews?
2. If so, how?
2 people have this question