Hello, I would like to contact all my previous customers over the last 4 or so months for them to do an easy review through your app. How can I do this?
Hello Jess, thank you for reaching out.
Are you using Shopify?
If you are, you can automatically schedule email review requests for old orders with our paid plan:
Otherwise, you can still use a CSV file to import these requests manually, also in the free plan:
What happens if you want to request reviews from people who have purchased but they did it via a POS and didn't leave their email? Is there a way to send them a URL and they can pick and choose which product they want to review?
Similar to the below?
Yes, you can send them a URL to your product page so they can leave a review there. You can check out this guide on how to do it: https://support.judge.me/support/solutions/articles/44001802302-how-to-create-a-direct-link-to-the-review-widget-on-your-product-page
Basically, you can append this "#judgeme" in your product page's URL. For example, your product URL is example.myshopify.com/products/example-product will become example.myshopify.com/products/example-product#judgeme. When customer clicks into that link, it will redirect them to your product page, open up the form so they can write reviews.
I hope this answer clarifies your concerns.
Please let me know if you need any extra help.