I want to send separate Klaviyo flows based on whether someone submitted a review in text, versus image, versus video.
Klaviyo support says Judge.me doesn't send that information to Klaviyo, so I wanted to verify that they/we are not missing something.
Is there a way for us to trigger emails based on whether a review contains an image/video?
If it's not possible with Klaviyo, is it possible with any other app or integration?
1. It is not possible to trigger emails based on whether a review contains an image or video, unfortunately.
2. There is an automation app called Zapier, which integrates with our app. However, I would suggest to ask their support about your request, since I am not entirely sure if that would be possible for them.