Improvement: Custom Forms

We have made a massive upgrade to the custom form dashboard and added the ability to copy and delete custom forms, not just edit them. 

You can also install custom questions to ask customers and adjust the form of them such as multiple choice (checkbox), or single choice (radio), as well as adjust how you associate your custom forms for:

  • Some products only (via shopify tags, e.g. ask users “Is the shoe fit narrow, normal or wide?” for all products tagged “shoe”)
  • All products that have not been tagged with any custom form (like NPS: Would you recommend this item to your friends or family?)
  • Shop reviews (e.g. How would you rate your experience with us so far?)


Here are some of our articles going more in-depth about what Custom forms can do for you and how to use them:

Custom forms 101:   Overview about how to set up your custom forms

Custom form types: Use our custom templates to quickly get NPS ratings and other useful information

Custom form templates: How to send out specific questions for specific products only based on Shopify tags

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