Judge.me Product Reviews lets you collect and display star ratings and reviews on your Square Online stores. You can install Judge.me with just a few clicks, no coding required.
1. Install Judge.me app
You can follow this guide to install Judge.me app on your Square Online stores from Settings > App Integrations.
2. Enable Judge.me widgets
The Preview Badge stars and Review Widget will be installed automatically at the best location on your stores. For other widgets, you can install them using Judge.me's shortcodes following this guide.
These are the widgets available in Judge.me app on Square:
- Review Widget: collect and display reviews and star ratings for a specific product.
- Preview Badge (stars): display the star rating and the number of reviews for a specific product.
- Reviews Carousel: create a carousel of featured reviews and place it on your home page.
- Verified Reviews Count Badge: place a badge with the number of verified reviews in the footer of your store.
- All Reviews Text: display the total number of published reviews and the average rating.
- UGC Media Grid: display user-generated content from Instagram in a customizable widget in your store.
- Floating Reviews Tab: add a floating tab to the side of your pages. The tab opens to display product and site reviews. (available on the paid Awesome plan)
- All Reviews Page: build a dedicated page to collect and display both product and shop-level reviews. (available on the paid Awesome plan)
- Questions and Answers: add a Q&A section in the Review Widget to help your customers make more informed decisions. (available on the paid Awesome plan)
3. Customize your widgets
Want to make Judge.me widgets perfectly harmonize with your store? You have many options to customize your widgets in Settings, for example:
- Change star color
- Add review photos and videos
- Change widget text and widget themes (more themes on the Awesome plan)
- Enable review curation
Check the below articles for detailed guidelines:
Have a non-English store? Judge.me widgets are available in 38 languages!
4. Add your existing reviews to Judge.me
Have reviews on other platforms? We support two easy ways to export and import your reviews into our module.
- Import from other review apps: Shopify, Yotpo, Stamped.io, Loox
- Direct import using our CSV wizard importer
You can also import Q&As in bulk with our direct importer.
5. Collect more reviews
Are you ready to collect more new reviews? There are several ways to do that with our extension:
- Collect reviews directly from the review form in your Review Widget and Floating Reviews Tab.
- Send review request emails to verified buyers.
- Your review requests will be scheduled automatically when you update an order as “Completed" in your Orders dashboard. You can set up the time to send out your review requests and customize other options in Request Timings.
- You have access to four default email templates (Free plan), and a flexible drag-and-drop email editor to build your own templates (Awesome plan).
- Custom forms: add your custom questions to the Review Widget and review request emails (Awesome plan).
- If you are sending emails to non-English customers, you can easily translate your email templates with our default translations in 38 languages.
*Note
Your reviews are published automatically by default, and we will start sending review request emails unless you disable them.
6. Start exploring your dashboards
Installation is done, now what’s next? Here are the most important sections you might want to start with:
- Review dashboard: where you can see and decide to publish or hide your product and shop reviews.
- Requests dashboard: where you can see all the review requests sent or to be sent, customize and schedule request emails.
- Settings: where you can enable and customize all the features available in our app.
- Integrations: integrate with Klaviyo, Gorgias, Omnisend, ActiveCampaign, Weglot, and Zapier to add more functionalities
Can’t find what you are looking for? Check our Knowledge Base and Forums for more detailed tutorials, or contact our 24/7 custom support team at support@judge.me to address your particular issues.