Google sees Personal Identifiable Information (PII) as information that can be used to identify, contact, or precisely locate an individual. This includes:

  • email addresses
  • mailing addresses
  • phone numbers
  • precise locations
  • full names or usernames uses Google Cloud DLP to detect if your reviews contain any PII, which you can then hide or censor. This helps protect the privacy of your reviewers in case they accidentally include their information in the reviews.

Automatically censor PII content

By default, we will automatically detect and replace the PII in your reviews with [*****].

Automatically censor and hide reviews with PII

Besides censoring the PII content, you can also choose to hide these censored reviews automatically, regardless of the Autopublish setting.

To adjust the PII censoring settings:

  • In admin, go to Settings > Review Widget > Review Curation
  • Scroll down to Personal Identifiable Information Censor
  • Switch to Automatically hide reviews.
  • Click Save settings.

These reviews will be hidden and you can curate them in the Reviews dashboard. The reviews won't be pushed to social media via automatic social push.

Manage the PII censored reviews

To see all PII censored reviews:

  • In admin, go to Reviews > Reviews dashboard.
  • Choose the filter PII Censored Reviews.
  • There you can see the censored reviews and the PII content highlighted.