Available on the Awesome plan
By integrating Judge.me with SMS & Whatsapp Flow ConvertWay, you can send review requests to your customers via SMS.
To enable this integration, please follow these steps:
- Step 1: Install Judge.me and SMS & Whatsapp Flow ConvertWay (this app is free to install, additional charges may apply).
- Step 2: Go to SMS & Whatsapp Flow ConvertWay in your Shopify admin, copy the Licence Key in the Settings.
- Step 4: Go to Settings > Integrations > Request Integrations > SMS & Whatsapp Flow ConvertWay, paste the Licence Key and click Save Settings
- Step 5: Go back to SMS & Whatsapp Flow ConvertWay > Flows and click on Judgeme's Product Review.
- Step 6: Click on Save & Enable. This will overwrite Judgeme's default SMS template with the SMS & Whatsapp Flow ConvertWay's template that you have enabled.
- Step 7: Make further SMS Requests configurations in Judge.me Review Requests > SMS Requests, such as:
- The "SMS from:" field: the name the viewer will see as the SMS sender. You can put your name or your company's name.
- Request schedules: the number of SMS requests to send for each order, the length of each SMS request, etc.
- After the integration is enabled, we'll start sending SMS review requests when the orders are fulfilled. If only phone numbers are provided in the orders, we'll only send the SMS review requests. You can see the status of all review requests in your Requests dashboard.