Sometimes we will ask the "Password to visualize the theme", Well: in we can access you theme's code to install, but if you have protected the store, we cant really see the shop's front end; so we cant confirm 100% if the widgets are working properly. Wherever you send us a requets and your theme is protected, please attach the Password (  follow the image to know where to locate it):

  1. Access your Online Store
  2. Preferences
  3. Password Protection ( copy the pass from there or simply uncheck "Enable Password" if you want the shop to be visible for any visitor.