At times, Judge.me may request your store's password for a specific reason. While installing, we need to access your theme's code. However, if your store is protected by a password, we won't be able to view your storefront, making it challenging to ensure that our widgets are functioning correctly.
When you submit a widget installation request, and your theme is password-protected, please follow these steps to provide us with the necessary access:
Go to your Online Store.
Go to Preferences.
Under Password Protection, you can either copy the password from there or simply uncheck "Enable Password" if you wish to make your store visible to all visitors.
This ensures a smooth installation process and allows us to verify the proper functioning of our widgets on your store.
If you need help with store security, contact our team at [email protected]. We're available to help 24/7!